Contact CryptoPayAfrica
CryptoPayAfrica is an independent comparison and information website. We do not process transactions, so we cannot help with a trade, payment, withdrawal or account held with a third-party provider.
For anything relating to a transaction, contact the provider's own support team directly.
How to reach us
Email us and include the page URL your message relates to:
hello@cryptopayafrica.comEnquiry categories
Please state which of the following your message relates to so it can be routed correctly.
General enquiry
Questions about the website, our coverage or how a comparison page works.
hello@cryptopayafrica.comProvider information correction
If a fee, payment method, country availability, KYC detail or regulatory description is outdated or incorrect, tell us what should change and where the correct information is published.
hello@cryptopayafrica.comProvider partnership
Providers who want to be considered for listing, or who want to update how their service is described.
hello@cryptopayafrica.comAffiliate or commercial partnership
Commercial, affiliate and sponsored-placement enquiries. Sponsored placement is always labelled.
hello@cryptopayafrica.comLegal or privacy enquiry
Data-protection requests, privacy questions and legal notices.
privacy@cryptopayafrica.comWhat we cannot do
We cannot recover funds, reverse a transfer, unlock an account, verify identity documents or intervene in a dispute with a provider or a P2P counterparty. Those matters sit entirely with the provider.